Refund policy
Return Policy
Last updated: 14 October 2026
At BreezeBuy, we encourage customers to review product descriptions, dimensions, compatibility details, and order information carefully before placing an order.
1. No Returns for Change of Mind
BreezeBuy does not accept returns or exchanges for change of mind, incorrect selection, personal preference, or because a customer no longer wants the product.
Please review all product information carefully before completing your purchase.
2. Damaged, Defective, or Incorrect Products
Our no-change-of-mind return policy does not remove any rights you may have under applicable law.
If your order arrives damaged, defective, incorrect, spurious, or materially different from the product description, please contact us so we can review the issue and determine an appropriate resolution in accordance with applicable law.
When reporting an issue, please provide:
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Your order number.
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A brief description of the problem.
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Clear photographs or a short video showing the issue, where relevant.
Please keep the item and its packaging until you receive further instructions. Do not send an item back without contacting us first.
3. Refunds and Replacements
Refunds or replacements are not offered for change-of-mind requests.
Where a product qualifies for a remedy because it is defective, damaged, incorrect, or materially not as described, BreezeBuy will assess the case and provide any refund, replacement, or other remedy required by applicable law.
4. How to Contact Us
To report a problem with an order, use the contact details on our Contact page or in your order confirmation. Include your order number so we can identify your purchase.
5. Policy Updates
BreezeBuy may update this policy from time to time, subject to applicable law.